Privacy Policy

This Privacy Policy explains how Loomenio collects, uses, and protects personal information when you use our website, application, and related services.

Loomenio is operated by Roman Lozunskyi, a sole trader based in Ukraine, operating under the brand Loomenio (“Loomenio”, “we”, “us”, or “our”).

By using Loomenio, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• account information, such as your name, email address, and login details;
• business and usage data you submit to the Service, such as materials, products, recipes, and inventory records;
• technical information, such as browser type, IP address, device data, and interaction data;
• communications you send to us, including support emails and messages.

2. How We Use Information

We may use information to:

• provide, operate, and improve the Service;
• create and manage user accounts;
• process subscriptions and payments;
• communicate with you about your account, support requests, or updates;
• monitor performance, reliability, and security;
• comply with legal obligations and enforce our terms.

3. Payments and Third-Party Services

If you purchase a paid subscription, payment processing may be handled by third-party payment providers. We do not store full payment card details on our own systems unless explicitly stated otherwise.

We may also use third-party tools for hosting, analytics, support, and related service operations.

4. Cookies and Analytics

We may use cookies and similar technologies to operate the website, remember preferences, understand usage patterns, and improve the Service.

You can usually control cookies through your browser settings, although disabling some cookies may affect functionality.

5. How We Share Information

We do not sell your personal information. We may share information only when necessary:

• with service providers who help us operate the Service;
• when required by law or legal process;
• to protect the rights, safety, or security of Loomenio, our users, or others;
• in connection with a business transfer or restructuring, if applicable.

6. Data Security and Retention

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and maintain legitimate business records.

7. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, or deletion.

To make a privacy-related request, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the date above or provide notice through the Service or by email.

9. Contact Information

If you have questions about this Privacy Policy, you can contact us at: